Program Manager | Telenet (Flemish Government)

09/2023 – ONWARDS

  • The Program with the Flemish Government includes data/voice/cloud PBX services and transition is organized through key streams: Sales, Portal Dev, Delivery, Service and P&L.
  • Translating the Program scope into roadmap, deliverables, solutions, and schedule
  • Leading the Program delivery teams.
  • Monitor and report Program P&L vs initial budget and actual cost of implementation.
  • Actively approaching escalations, independently looking for solutions, setting the right priorities and decisions.
  • Being the unique contact to the customer, representing Telenet Business during transition phase,  overlooking and coordinating between all stakeholders involved in line with contractual requirements.